Privacy Policy

Effective Date: 01/07/2025
Last Updated: 01/07/2025

This Privacy Policy explains how [Your Company Name] (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit or make a purchase from our website, [yourwebsite.com] (the “Site”).

This website sells products intended for individuals 18 years and older. By using this site, you confirm that you are at least 18 years of age.

1. Information We Collect

We collect various types of personal data to fulfill orders, provide customer support, and improve your experience:

1.1. Information You Provide to Us

  • Name, billing/shipping address, email, phone number

  • Payment information (processed securely via third-party payment providers)

  • Account login credentials (if applicable)

  • Order history and preferences

1.2. Information Collected Automatically

  • IP address, browser type, operating system

  • Cookies, pixel tags, and tracking technologies

  • Usage data (pages viewed, time on site, clicks)

1.3. Sensitive Information
If you voluntarily submit information related to preferences, identity, or age verification, we treat it with heightened security and confidentiality.

2. How We Use Your Information

We use your personal data for purposes including:

  • Processing and fulfilling your orders

  • Communicating with you about orders or promotions

  • Providing customer service and support

  • Preventing fraud or illegal activity

  • Complying with legal obligations

  • Improving our website and marketing performance

3. Age Restriction

This website is strictly for individuals 18 years or older. We do not knowingly collect or store information from anyone under 18. If we learn we’ve collected data from someone under 18, we will promptly delete it.

4. Sharing Your Information

We may share your information with:

  • Service providers (e.g., payment processors, fulfillment services, email platforms)

  • Analytics and marketing partners (e.g., Google, Meta) using anonymized or pseudonymized data

  • Law enforcement or government if legally required

  • Business partners in the event of a merger or acquisition

We do not sell your personal data.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate data

  • Request deletion of your data

  • Withdraw consent for marketing at any time

  • Request a copy of your data (data portability)

To exercise these rights, contact us at: [Your Email Address]

6. Cookies & Tracking

We use cookies to:

  • Remember your preferences

  • Track website usage

  • Improve performance

  • Retarget ads and personalize promotions

You can manage cookie settings in your browser or reject non-essential cookies via our cookie banner (if implemented).

7. Data Retention

We retain your information as long as needed to fulfill your orders and legal obligations. You can request deletion at any time unless retention is legally required.

8. Data Security

We implement industry-standard measures (SSL encryption, secure servers, limited access) to protect your data, but no method is 100% secure.

9. Third-Party Links

This site may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. International Users (GDPR Notice)

If you are located in the EU or UK, we process your personal data under lawful bases such as:

  • Contract (e.g., fulfilling an order)

  • Consent (e.g., marketing emails)

  • Legitimate interests (e.g., site analytics)

  • Legal obligation (e.g., tax compliance)

You may contact your local data protection authority or reach us directly with privacy concerns.

11. California Residents (CCPA Notice)

If you are a California resident, you may request:

  • The categories and sources of personal information we collect

  • The purposes for collecting or selling (we do not sell)

  • Access to or deletion of your personal data

Contact: [Your CCPA Contact Email or Link to Request Form]

12. Contact Us

For privacy-related questions or requests:

Trendlab Marketing
contact@trendlab.com.br